Volunteer role profiles
See below our volunteer role profiles
Delivery Driver Citywide & Local
Role title: Phoneline volunteer |
| Role description: |
| Speaking to individuals on the phone Assessing their eligibility for a food parcel and other help from the foodbank Taking down their details to arrange food parcel and other help |
| What skills do I need? |
| Good listening skills Ability to manage conversations, sometimes difficult conversations Supporting as part of a team |
| What will you gain? How will you be supported? |
| Giving hope and arranging help to those who are in difficult situations Having a positive impact in your community Volunteering alongside likeminded people |
Role title: Ambassador |
| Role description: |
| Sitting with clients during the Foodbank session Listening to them and allow them space to talk Be a welcoming and comforting presence Help them pack and sort their Food Parcel Signpost where appropriate and where you’re able |
| What skills do I need? |
| Good listening skills Ability to manage conversations, sometimes difficult conversations Supporting as part of a team Excellent interpersonal skills |
| What will you gain? How will you be supported? |
| Access to team leader and session debrief Access to training and volunteer support events throughout the year |
Role title: Admin volunteer |
| Role description: |
| Joining volunteer admin team supporting with the vetting and recruitment of new volunteers Following up on new applicants and passing details onto team leaders |
| What skills do I need? |
| Administration skills, email, basic spreadsheets Brilliant written communication Ability to follow processes |
| What will you gain? How will you be supported? |
| Trained and support by volunteer coordinator and staff team |
Role title: Bag Packer |
| Role description: |
| Prepare food parcels for collection and for delivery using the standard packing lists Keep warehouse area clean and tidy at all times, checking for evidence of pests and notifying the warehouse manager if there are any concerns Report any health & safety or safeguarding concerns to the project manager |
| What skills do I need? |
| Team player Has an eye for detail Organised and self-motivated Happy with some heavy lifting |
| What will you gain? How will you be supported? |
| Using your existing skills to make a difference Meet new people who share your passion to support the community Make a real difference to the running of your food bank Helping to drive efficiencies in the running of the food bank Developing the reach of the food bank |
Role title: Delivery Driver Citywide & Local |
| Role description: |
| Willing to deliver parcels to any part of the city Collecting Parcels from the main warehouse Heading to a certain sector of the city to drop off Food parcels to house bound clients in that area & attempt to have a short conversation Report back if you are unable to deliver or if there are any issues Message the Foodbank Manager to let them know you have completed all deliveries Return any undelivered parcels to the depot or hold onto them to return on your next volunteer day |
| What skills do I need? |
| Clean driving license Careful, courteous and competent driver Team player and personable Organised and self-motivated Capable of some heavy lifting Task focused and with good initiative Confident at using a Sat Nav or Google Maps |
| What will you gain? How will you be supported? |
| Satisfaction of helping your local community Using your existing skills to make a difference Make a real difference to the running of your food bank |